At Niya – The Jewellery House, we are committed to delivering your order with speed, security, and reliability. Please review our shipping policy below for all the information you need regarding order delivery.

Shipping Locations

We currently ship across India. For international shipping inquiries, please get in touch with our customer support team at niyajeweller@gmail.com

Processing Time

• All orders are processed within 1–3 business days after order confirmation.

• Orders are not shipped or delivered on Sundays or public holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you promptly.

Delivery Time

• Standard Delivery: 5–7 business days (free on all prepaid orders).

• Express Delivery: 2–4 business days (available at an additional charge during checkout).

Shipping Charges

• Prepaid Orders: Free standard shipping across India.

• Cash on Delivery (COD): ₹50 COD fee (if applicable).

• Express Shipping: Charges vary based on location and will be displayed at checkout.

Order Tracking

Once your order is shipped, you will receive an email and/or SMS with your tracking number. You can track your package on the courier’s official website.

Delays & Issues

Shipping delays may occur due to weather, logistics disruptions, or unexpected demand. We will keep you informed in such cases. If your order is significantly delayed, please reach out to us at niyajeweller@gmail.com.

Wrong Address Disclaimer

Customers are responsible for ensuring the correct shipping address is entered. If a package is returned due to an incorrect or incomplete address, reshipping charges will apply.